Effective Date: August 17, 2024

This Privacy Policy describes how Luxurious Goa (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website, www.goaluxurious.com (“Website”). It also describes the choices you have associated with your personal information.

Information We Collect

We collect several types of information when you use our Website:

  • Information You Provide: When you register for an account, make a purchase, or contact us, you may provide us with certain personal information, such as your name, email address, phone number, billing address, and shipping address.
  • Information We Collect Automatically: When you use our Website, we automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referral URLs, pages visited, and search terms used.  

Use of Your Information

We use your personal information to:

  • Provide and operate our Website and services.
  • Process your orders and reservations.
  • Send you promotional communications, including newsletters and special offers (with your consent).
  • Respond to your inquiries and requests.
  • Improve our Website and services.
  • Analyze trends and user behavior.

Sharing Your Information

We may share your personal information with third-party service providers who help us operate our Website and provide our services, such as payment processors and email marketing platforms. These third-party service providers are obligated to use your personal information only to perform services on our behalf and in accordance with this Privacy Policy.  

We may also share your personal information with third parties in the following circumstances:

  • To comply with legal process, such as a court order or subpoena.
  • To investigate or prevent suspected fraud or other illegal activity.
  • To protect the rights and safety of ourselves, our users, or others.

Use of Third-Party Payment Gateways

We use a third-party payment gateway to process your payment information. We do not store your credit card information on our servers. Please refer to the privacy policy of the third-party payment gateway for more information about how they collect, use, and disclose your information.

Your Choices

You have several choices regarding your personal information:

  • You can access and update your account information at any time.
  • You can unsubscribe from our marketing communications by clicking the “unsubscribe” link in any email you receive from us.
  • You can request that we delete your personal information by contacting us.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.  

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.  

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website.  

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@goaluxurious.com or by using the contact form on our Website.
Grievance Officer
Dhiraj Bari
Email: support@goaluxurious.com
Phone: +91 79772 65548
Address: Near Poshak Mall, Pilarane, Bardez, Goa, India – 403521